Reception is open everyday from 08.00 a.m. to 08.00 p.m.
The Reception Staff must be informed of the arrival time at least 5 days before the expected arrival date.
A surcharge of EUR 30 applies for arrivals from 20:00 until 22:00. From 22:00 until 00:00 late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property.
The Arrival day rooms will be ready for occupancy from 02.00 p.m., if you arrive earlier you can store your bags in our deposit. The check-out day you can use the room until 11.00 a.m. and then store again your bags in our deposit if you want to spend more hours in Florence.
Rates are in Euro per Room. The "City Tax" of Euro 4,80 per Person per Night is Not Included in the Room Rate and paid directly at the arrival.
Credit card is required only as guarantee your reservation.
No charges are made before your arrival.
Payment will be done at the moment of the check-in. You'll pay in advance only if you'll book a Prepaid Not Refundable room.
Cancellations and/or modifications are FREE OF CHARGE if requested within the terms specified (5 days before the arrival date) and should be comunicated by e-mail at firstname.lastname@example.org otherwise you'll be charged of the amount of the total amount of the reservation.
In case of no show, late cancellation, check-in a day later or check-out a day earlier the total amount of the reservation will be charged as penalty fee.
For stay of 4 or more nights, for reservations of small groups and for particular dates the management reserves the right to require advance payment of a deposit to guarantee your booking and provide a cancellation policy different than the default which will be communicated at the moment of the reservation.