Frequently Asked Questions

Find out all the information you need by reading our anwsers to the FAQ

The reception is open every day from 08.00am to 8.00pm.
For arrivals later than 20:00pm it is necessary to inform the staff by calling the +39 392 715 4809.
Check-in time from 02.00pm. Check-out time by 11.00 am.
.

The prices reported on our website are to be considered per room.

When you make a reservation you'll be asked for your credit card details as a guarantee of your booking.
The card will be verified by requesting a pre-authorization (virtual block of the amount of the first night that will be automatically unlocked after about 15 days).
Payment will be made directly in the structure.
In case a non-refundable prepaid rate is chosen at the time of booking, the total amount of the reservation will be charged to the credit card provided by you.

Yes we accept the following credit cards:
Visa, Mastercard, Amercican Express, CartaSì.

No problem if you choose to make your reservation without using your credit card.
Send an email to info@palazzoridolfi.com and we'll be happy to give you our bank details so that you can put a down payment if requested.
If you have any question or doubt please do not hesitate to contact us:
+39 392 715 4809

Yes. We have a free wifi connection you can access throughout the building. We'll give you the password at the moment you check-in.

Yes we have. It's free and completely at your disposal.
You can use it both the day of your arrival and the day of your departure.

No, there aren’t. At your arrival we’ll give you the room's key that you can keep with you during your stay and be completely independent.

We advise against reaching us by car, because we are inside the ZTL zone - limited traffic zone,.
You can find all the details at the page Location

You can park your car in the Car Park conventioned with Palazzo Ridolfi
or, if you prefer, asking us the Car Park reservation at: info@palazzoridolfi.com

The prices are to be considered per room and per night and include:

  1. Free Wi-Fi Connection
  2. Tv Led
  3. Ensuite Bathroom with Rain Showerhead
  4. Hairdryer
  5. Courtesy Kit
  6. Mini Bar
  7. Kettle
  8. Safe
  9. Indipendent Air Conditioning / Heating
  10. Breakfast


City Tax of 4,80 Euro per person per day is not included in the room rate. It’ll be add at the total amount of the stay and will be paid in Cash at the arrival.

We are very sorry but all our rooms are no-smoking areas.

All the kids under the age of 2 can stay free if they sleep in the bed with the parents.
You can ask for a crib without extra fee.


Further Information


Find out all the details and our conditions...

Info and Contacts

Palazzo Ridolfi - Via Maggio, 13 - 50125 Firenze (Italy)

+39 392 715 4809

+39

info@palazzoridolfi.com

P.I. IT05452710485

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